Safety tips

Most deals on Swapzy go smoothly. These simple habits keep it that way.

  1. 1

    Meet in a public place

    Choose a busy mall, café or a police station car park. Go in daylight and bring a friend if you can.

  2. 2

    Check the IMEI or serial number

    Dial *#06# on a phone to see its IMEI and make sure it matches the box. For laptops, compare the serial number on the device with the receipt or box.

  3. 3

    Never pay before inspecting

    Do not send a deposit or transfer money in advance. Test the item first: screen, camera, battery, buttons and charging.

  4. 4

    Make sure it's unlocked

    Ask the seller to sign out of iCloud or Google in front of you and reset the device.

  5. 5

    Trust your instincts

    If the price looks too good or the seller rushes you, walk away and report the listing.

Check a device before you buy

Type the IMEI or serial number the seller shows you. We'll tell you if it's on Swapzy's stolen list.

Had a device stolen?

Report it so nobody can sell it on Swapzy. Our team reviews every report.