Safety tips
Most deals on Swapzy go smoothly. These simple habits keep it that way.
- 1
Meet in a public place
Choose a busy mall, café or a police station car park. Go in daylight and bring a friend if you can.
- 2
Check the IMEI or serial number
Dial *#06# on a phone to see its IMEI and make sure it matches the box. For laptops, compare the serial number on the device with the receipt or box.
- 3
Never pay before inspecting
Do not send a deposit or transfer money in advance. Test the item first: screen, camera, battery, buttons and charging.
- 4
Make sure it's unlocked
Ask the seller to sign out of iCloud or Google in front of you and reset the device.
- 5
Trust your instincts
If the price looks too good or the seller rushes you, walk away and report the listing.
Check a device before you buy
Type the IMEI or serial number the seller shows you. We'll tell you if it's on Swapzy's stolen list.
Had a device stolen?
Report it so nobody can sell it on Swapzy. Our team reviews every report.

